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Microsoft Dynamics 365 Fraud Protection public preview is now available
We are pleased to announce the Dynamics 365 Fraud Protection public preview is now available! With Dynamics 365 Fraud Protection were providing a cloud-based service for online merchants to help...
View ArticleAn update to our UI
In the next release of Lifecycle Services (LCS), were excited to unveil a major update to the look and feel of the user interface (UI) in LCS. This change is in alignment with our goal to create...
View ArticleUpcoming changes to the servicing flows triggered through Lifecycle Services...
We want to notify you of the changes that were making to the servicing flows that will be released in the May 2019 update of Lifecycle Services (LCS). Sign off on maintenance operations triggered...
View ArticleConfiguring LCS for monthly Platform updates
Last month, we announced the availability of new features in Lifecycle Services (LCS) that would enable you to configure when you get updates to your production environment and how you can pause an...
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Transition from a product to service model with connected field service
Many manufacturing organizations are transitioning from a traditional product business model to an as-a-service business modelincluding flexible consumption models (FCMs) and Anything-as-a-service...
View ArticleDrive demand with account-based marketing
Account-based marketing (ABM) can increase engagement, deal sizes, and conversions if its deployed for the right accounts at the right time. The challenge many organizations face is knowing how to...
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Dynamics 365 Customer Service Insights is now Generally Available
Customer Service Insights provides an actionable view into critical performance metrics and emerging trends using industry-leading artificial intelligence. Today, were very excited to announce Dynamics...
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Deliver better experiences with Dynamics 365 Customer Service Insights
Its my pleasure to announce the general availability of Dynamics 365 Customer Service Insights. Customer Service Insights helps provide better customer service experiences through the power of...
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Lifecycle Services – April 2019 release notes
The Microsoft Dynamics Lifecycle Services (LCS) team is happy to announce the immediate availability of the release notes for LCS April 2019 release. An update to our user interface With this release...
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Sneak Peek: Dynamics 365 + Power Platform at Microsoft Build
Next week, thousands of developers will gather in Seattle, WA for Microsoft Build, our premier event to explore new and upcoming technologies, gain hands-on experience, and level up development skills....
View ArticleRelease Notes for Universal Resource Scheduling Version 2.4.10.56
Applies to Universal Resource Scheduling solution (version 2.4.10.xx), Field Service application (version 7.5.8.xx), Project Service Automation application (version 2.4.11.xx) On Dynamics 365 version...
View ArticleRelease Notes for Universal Resource Scheduling Version 3.6.0.18
Applies to Universal Resource Scheduling solution (version 3.6.0.xx), Field Service application (version 8.6.x.xx), Project Service Automation application (version 3.6.0.xx) On Dynamics 365 version...
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What’s New for Dynamics365 Resource Scheduling Optimization v3.0 Update Release
Applies to: Dynamics 365 Organization 9.0+ with Field Service Solution 7.x version or 8.x version We are excited to announce the General Availability of Resource Scheduling Optimization v3.0 update...
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Using Azure Active Directory groups to manage an user’s app and data access
Applies to Dynamics 365 for Customer Engagement apps version 9.x Applies to Common Data Service The administration of app and data access for Microsoft Dynamics 365 for Customer Engagement and Common...
View ArticleDisabling the Opt-In Model for Field and Project Service for Unified...
The platform recently shipped a UCI-only setting. In the near future, this setting will be enabled by default.In support of this, beginning on May 17th, Field Service v8.x and Project Service v3.x will...
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Power Platform & Azure enable developers to build apps faster than ever
At Build this year, Im excited to announce investments for professional developers on our Power Platform. The Power Platform is a low code platform that enables organizations to analyze data, act on it...
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May update for Dynamics 365 Remote Assist provides cross-company calling and...
Applies to: Dynamics 365 Remote Assist (v2.01) Check out the latest updates to Microsoft Dynamics 365 Remote Assist! Now you can use the app across companies. This means you can call an expert in...
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Business Applications ISV news at Build 2019
Microsoft Build 2019 is here, and thousands of developers are learning about the latest technologies, sharing best practices with colleagues, and writing lots of code. Last week I wrote about business...
View ArticleRelease Notes for Field Service Version 7.5.9.91
Applies to: Field Service version 7.5.9.91 on Dynamics 365 for Customer Engagement version 9.x Visit the Admin Center for Dynamics 365 solutions page to install the update. For details, refer to how to...
View ArticleRelease Notes for Field Service Version 8.7.0.105
Applies to: Field Service version 8.7.0.105 on Dynamics 365 for Customer Engagement version 9.x Visit the Admin Center for Dynamics 365 solutions page to install the update. For details, refer to how...
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