Stay productive always with mobile offline for Dynamics 365 for Customer...
We are thrilled to announce that the much-awaited feature mobile offline for Dynamics 365 for Customer Engagement apps (9.x online versions only) is now available for Public Preview. This feature is...
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April 2019 Release launches with new AI, mixed reality, and 350+ feature updates
Today, we officially kick off the release of a six-month wave of more than 350 new capabilities, feature updates and applications across Dynamics 365 and the Power Platform. This update continues our...
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Introducing Profile cards in Dynamics 365
Customer relationships are at the heart of every successful organization. To deliver high quality customer experiences, you need to not only be collaborating internally within your organization but...
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Microsoft Dynamics 365 Customer Insights is now Generally Available
We are pleased to announce that Dynamics 365 Customer Insightsis now generally available! The newest addition to the portfolio of Dynamics 365 AI offerings, Dynamics 365Customer Insights enables every...
View ArticleDynamics 365 Sales Insights is now available in Europe, Middle East and Africa
Whats new In November 2018, AI for Sales started on a journey, aiming to introduce AI driven insights to every sales organizations. At the time, Dynamics 365 AI for Sales (Now called Sales Insights)...
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Dynamics 365 Nonprofit Accelerator: a community solution to drive social impact
In a world where nonprofit organizations are chronically underfunded, every dollar counts. Technology is often viewed as an overhead expense rather than an area that can help programs innovate....
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Modernize ERP updates with Dynamics 365 for Finance and Operations
In 2018, we announced a new update cadence for Dynamics 365 applications to help you stay current in a consistent, predictable, and seamless manner. Today, with One Version, Microsoft Dynamics 365 for...
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Leverage partner apps for a seamless configure-price-quote (CPQ) experience
Delight your customers with fast turnaround times to consistently and accurately configure prices and quotes by leveraging Dynamics 365 for Sales integration with partner configure-price-quote (CPQ)...
View ArticleTalent at Hannover Messe 2019—Hiring for culture fit: Should you or shouldn’t...
Last week, as I walked through the trade show exhibit halls at Hannover Messe, I was awespired. Yes, I had to create a new word to capture the moment. I was in awe of not only the sheer size of the...
View ArticleRelease Notes for User Session Timeout Management
Applies to Dynamics 365 for Customer Engagement apps version 9.x Applies to Common Data Service The maximum user session timeout of 24 hours is being removed. This means that a user is not forced to...
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How Frette modernized a heritage brand on Dynamics 365
One might think that the worlds oldest brands are least resistant to changeas if innovation and heritage are opposing ideas in business. Instead, we can learn a lot about endurance in modern business...
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Announcing new capabilities in Dynamics 365 Customer Service Insights
Applies to: Dynamics 365 Customer Service Insights Dynamics 365 Customer Service Insights enables you to quickly connect to your customer service data and use out-of-the-box AI-powered insights to take...
View ArticleThe Dynamics 365 for Marketing April 2019 update is rolling out now
Applies to: Dynamics 365 for Marketing The April 2019 update of Dynamics 365 for Marketing is rolling out starting now! The roll-out schedule will follow that of the Dynamics 365 for Customer...
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Use Microsoft Flow to automate tasks in Dynamics 365 for Marketing
In this blog, you’ll find the following sections to help you use Microsoft Flow to automate tasks in Dynamics 365 for Marketing: Prerequisites Scenario description Solution Prepare Dynamics 365 for...
View Article3 ways to incorporate culture in your talent acquisition strategy
In my previous blog, I highlighted the importance of incorporating culture into your recruiting and hiring processes. I wanted to drill in a bit deeper to provide a step-by-step actionable approach to...
View ArticleUpcoming program for Business Applications ISVs
By 2022, the business applications market will reach USD 125 billiona 43 percent increase from 2018with independent software vendors (ISVs) projected to drive 57 percent of the business applications...
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Use playbooks for guided selling in Dynamics 356 for Sales
Organizations can automate repeatable sales activities and respond to external events by standardizing best practices using the Playbooks feature in Dynamics 365 for Sales. Playbooks can include guided...
View ArticleAutomatic Update Policy for Field Service
The Field Service (FS) solution will enable system-driven, automatic updates, in alignment with other Microsoft announcements that have highlighted the improved update process for Dynamics 365...
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“Mayor of the Internet” to keynote Microsoft Business Applications Summit
Were thrilled to announce Reddit Co-Founder Alexis Ohanian will be our special guest keynote speaker at the Microsoft Business Applications Summit, coming to Atlanta, Georgia on June 10 and 11, 2019....
View ArticleAutomatic Update Policy for Project Service
The Project Service (PS) solution will enable system-driven, automatic updates, in alignment with other Microsoft announcements that have highlighted the improved update process for Dynamics 365...
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