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How to enable Unified Interface apps of Field Service and Project Service...
As announced earlier this year, the non-UCI versions of Field Service and Project Service Automation are going end of life.As of July 29th 2019, Microsoft has empowered administrators to enable their...
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Dynamics 365 for Marketing August update and early access are rolling out now
The August 2019 update of Dynamics 365 for Marketing is ready and rolling out starting now! We’re also releasing early access features, which you can choose to enable together with the August 2019...
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August release of Dynamics 365 Remote Assist doubles PDF resolution, adds...
Applies to: Dynamics 365 Remote Assist (version 2.04)The Dynamics 365 Remote Assist team is pleasedto announce the August update of Dynamics 365 Remote Assist, which includes the following...
View ArticleEarly access to 2019 release wave 2 capabilities is now available
We have now enabled early access to new capabilities included in the 2019 release wave 2, October update including end-user impacting features that will be enabled by default. Early access allows...
View ArticleCustomer data platform: A win-win for the entire C-suite
Adding a data-driven customer experience strategy can help organizations remain competitive and engage customers in more meaningful ways. Interestingly, this is no longer a marketing-only function and...
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Dynamics 365 Customer Insights – August 2019 release notes
The Dynamics 365 Customer Insights team is happy to announce new updates made available in the last month!New featuresPerformance improved for Power BI connectorSegment as an entityProgress...
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Psst! Want to build a bot without writing any code?
Have you heard about the new Virtual Agent in a Day program were rolling out? This full-day hands-on workshop is designed to help anyone (yes, anyone!) learn to build a fully functional virtual agent...
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Lifecycle Services – August 2019 (Release 1) release notes
The Microsoft Dynamics Lifecycle Services (LCS) team is happy to announce the immediate availability of the release notes for LCS (August 2019, release 1).Database scale out and migrationsAfter...
View ArticleEnhancements and Bug Fixes for Field Service Version 7.5.12.53
Applies to: Field Service version 7.5.12.53 on Dynamics 365 for Customer Engagement version 9.xVisit the Admin Center for Dynamics 365 solutions page to install the update. For details, refer to how to...
View ArticleHow to attract and retain top talent in today’s healthcare market
Failure to identify, attract, and retain great talent is a top concern among todays healthcare providers for good reason. Recent changes in the healthcare landscape have made recruiting and hiring...
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Configuration Package tips from Business Central support.
Creating Configuration Packages is a great way to import/export table data in Business Central. In this blog, we will go over some tips in creating these packages.Building the Configuration Package:In...
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Industry Accelerators: Rapidly deploy solutions specific to your industry
Every organization is becoming a data company, striving to manage and extract value from volumes of data across departments, from traditional sources such as operations, finance, sales, and marketing...
View ArticleAnnouncing availability of Dynamics 365 Customer Service Insights in 42...
Dynamics 365 Customer Service Insights helps customer service managers make better decisions and proactively improve customer satisfaction by providing AI-driven insights. We’ve been working hard to...
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Breaking the monolith: Introducing the Business Central System Application
The landscape in which ERP solutions operate is undergoing major changes. Those changes are also being referred to as the digital transformation or the industrial evolution 4.0. For Dynamics NAV to...
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Migrate from legacy Service Scheduling to the Service Scheduling on Unified...
The new Service scheduling on Unified interface in built on top of Universal resource scheduling. If you are using legacy Service scheduling on web client and are planning your move to Unified...
View ArticleEnhancements and Bug Fixes for Field Service Version 8.8.2.160
Applies to: Field Service version 8.8.2.160 on Dynamics 365 for Customer Engagement version 9.xVisit the Admin Center for Dynamics 365 solutions page to install the update. For details, refer to how to...
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Where did my Dynamics 365 Business Central Document View in Outlook go?
With the newest version of Outlook clients, the Outlook team has changed the way add-in manifest files specify their contextual rules for matching text within the body of the email. This change rolled...
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Reusing classic object-based Help on your Dynamics 365 Business Central Help...
If you are upgrading customers from Dynamics NAV 2017 or earlier versions to the latest version of Dynamics 365 Business Central, then you probably have an existing Help solution for the customized...
View ArticleCustomer data platform: Going beyond MDMs and CRMs
In todays competitive buying market, customers have access to more content, purchasing channels, and brand options than ever before. With an overload of information and choices available, businesses...
View ArticleRelease Notes for Project Service Automation Update Release 10
Were pleased to announce the latest update for the Project Service Automation application for Dynamics 365. This release includes some important improvements to quality, performance, and usability.This...
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